Video: General Poker Site Setup / Auto Importing Hands / HUD Troubleshooting: Use this guide if your HUD (Heads-Up Display) is NOT displayed or hands are NOT automatically imported into Holdem Manager 3 during live play sessions. FileVersion: 14.3.1 (53697) CompanyName: Bomgar ProductName: Bomgar Support Customer Client. Step 1 - Find Poker Site Hand History Folder Step 2 - Configure HM3 To Recognize Poker Room Hand History File Locations Step 1 - Find Poker Site Hand History Files To display a HUD (Heads-Up Display) on live tables, Holdem Manager 3 must Auto Import Hand History Files and there are two steps to this. Sample was identified as clean by Antivirus engines. Your Poker Site writes Hand History files to your hard drive after a hand is completed. PokerStars iPoker WPN Poker Site Hand History Settings Poker Site Hand History options are found in a Settings menu or an Options type menu in the Poker Site software.īelow are a few examples showing where Hand History options can be found from a few Poker Sites: We need to find the folder path on your computer where your Poker Site is saving Hand History files. Critical: Note the folder path where Hand Histories are being saved.Critical: Make sure “English” Hand Histories are being saved if your poker site has this option.Critical: Make sure “Save Hand Histories” is checked if your poker site has this option. If your poker site saves Tournament Summaries, we need to locate that folder as well.We will use this Hand History folder path later.) (Write the folder path down or copy it to your clipboard. (Write it down.) Not all poker Sites support tournament summaries.
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Jump clients can be mass deployed through SCCM and Jamf Pro or installed manually. Per Jrp78 script I found that the x86 client did create a folder in Text C:\programdata\bomgar. However, once removed via the Rep console, the client would not reinstall again. To my surprise it worked the very first time. Pre-installed Jump Clients are accessed from any of the Remote Support Representative consoles. In desperation or just troubleshooting attempts, I decided to try the x86 MSI Jump client.
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Note: If you changed any of the options listed above, play a few live hands before proceeding. Jump Clients are available for Windows, Mac, or Linux endpoints, as well as Android phones and tablets.
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